12.3 Capitalised terms in this Ticket Exchange Policy shall have the special meaning ascribed to them as set out within this Ticket Exchange Policy. In particular, you must not dispatch tickets using a non-trackable service and/or hand-deliver tickets to the buyer under any circumstances whatsoever. You can also contact them directly if you prefer a traditional way of doing things or if you bought your ticket from a third-party seller. skip to content. 1.5 We provide the Ticket Exchange so that customers who have purchased Primary Tickets from us are able to offer the same for resale on a safe and secure basis. What can I do to amend this? As long as your tickets have not been sold, you can remove your Exchange listing at any time. (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. If the tickets are from a tour company such as virgin the date on the ticket is just valid from you can pick them up at any date from this date for one year :) 2. No, Ticketmaster does not typically allow for exchanging tickets for another event. The combination of the order number and confirmation code can be used to track and access the ticket order. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". Contact Us 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. Most promo tickets have detailed terms of use and are likely only valid for a specified period of time. 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. Is Universal CityWalk Free? You should also be aware that your email mailbox settings may treat our emails as junk, so remember to check your junk and/or spam folders. Tickets can be managed after the 2022 NFL schedule is announced in . Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. 3. You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. If you cancel your booking 45-0 days before your arrival, there is a $200 fee per reservation, plus fees imposed by the hotel/airline and any other non-refundable amounts. Please note that purchase of such insurance is not covered by this Ticket Exchange Policy; please see our providers. (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. It is your responsibility to inform us immediately of any changes to your contact details at any time, whether before or after receipt of any Resale Tickets. Finding a ticket is no simple task especially following another year of dreaded ticket sales and that oh-so-awful Ticketmaster queue. Tap the Remove Listing button to the right of the listing you want to remove. Ticketmaster is a leading ticketing platform for live events or concerts. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. If an error results in an incorrectly confirmed order, we will inform you as soon as possible and give you the option of confirming your order with the correct detail or cancelling your order (in which case you will receive a full refund). Policies set forth by our clients, including venues, teams and theatres generally prohibit Ticketmaster . 9.14 Please ensure that you read the full Resale Ticket description details and are happy with your selection prior to purchase as we may be unable to rectify issues arising as a result of your mistake. 4.2 Please note, tickets (including VIP tickets) are the only items that may be listed and sold using the Ticket Exchange. 5.5 When dispatching physical Resale Tickets: (a) You must not attempt to deliver tickets by any method other than as instructed by us. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. I have Hamilton tickets for September that were origanally for April 2020. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). Set the price. 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). 11.6 To claim a refund under clause, 11.2, 11.3, 11.4, please follow the instructions we provide to you or apply in writing to: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (or such other address as notified to you by us). Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. Its important to keep the confirmation number safe as it can be required later on to access the tickets. (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. skip to content. If you become aware or suspect that anyone knows your user name and/or password, you should promptly contact us. Find the ticket (or tickets) you no longer need. Transfer your tickets with Ticket Transfer. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. 7.3 If a dispute arises regarding payment, you shall submit to the dispute resolution procedure set out in clause 15, and we may not make payment to you unless and until such dispute is resolved. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. Unfortunately, no. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. 3. Set the price. Being such a popular ticketing platform, It also provides options for exchanging and upgrading tickets for events. 2 nr. Sellers are automatically notified when an order for their tickets is placed, and must confirm the order to finalize the purchase. Can I Transfer Ownership of My Universal Tickets? 10.10 Neither we nor the seller shall be responsible for any Resale Tickets which are lost, stolen, damaged or destroyed following receipt or collection by you and you acknowledge that lost, stolen, damaged or destroyed Resale Tickets cannot be replaced. If you do not agree with this Ticket Exchange Policy or any other applicable terms and conditions, or if you cannot comply with any of them, then you must not use the Ticket Exchange. For example, if you purchased Primary Tickets as Collector Tickets or with Ticketmaster gift wrap or if you purchased a car parking upsell, then these elements cannot be transferred and sold with the Primary Ticket using the Ticket Exchange (and cannot be exchanged or refunded except in accordance with our. If a buyer opts to cancel their order, they will be refunded. Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. Plus, you can print a receipt, print your Print-at-Home tickets, customize your alerts, and more! Depending on the ticket type, you will have a set period of time to utilize the rest of the days. You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message . If you cant use your unnamed/undated tickets, youre better off keeping them or gifting them to someone else. For some deliveries, a signature may be required. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. You can save unused, undated tickets for a visit at another time as Universal tickets don't expire unless otherwise stated in the fine print. Select CANCEL TRANSFER. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. You'll get your money back and another fan gets to go to the show. Step 1 Access your tickets through the Titans Mobile App on your mobile device. Yes, Ticketmaster makes it easy to manage your Exchange listing. fully guided tours; guided private tours; self-guided tours; testimonials; about us The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. Or not be managed after the 2022 NFL schedule is announced in prior to event or. Or the event organizer directly to confirm whether ticket exchanges are allowed or not your back., booking your tickets, and you cant modify either, let alone them! His movements, while on a date tickets have not been sold, you can remove your Exchange at... Much time as possible for your Resale tickets, youre better off keeping them or gifting to... 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