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16,329 views. SUN Server Warranty Lookup Site. (a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. As long as you have your proof of purchase available. For warranty claims, the Customer must return the complete Product to Synology in accordance with this Section 3.4. Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. The system is processing. Under the battery. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. Check the warranty period of your Synology product, Return the defective product to where you purchased it. must be registered within 30 days from purchase. Start Claim Check Status Check the status of an existing warranty claim. Open the app and tap the, Enter the phone number {{ phoneMask }} that you set up with previously, and click. Synology may remove all information or data in the Product while it performs the warranty services and shall not be responsible for or liable to any data loss therein. The third and fourth digits indicate the year your unit was manufactured, while the . 3.6 Disclaimer of Warranties. 9 Apr 2022 5 min read. * You will proceed with the Chinese phone number verification in the next step. Reach Out to Us Get technical support or send us an inquiry. To the extent that those laws apply to the Product, the exclusions and limitations set forth above may not apply to Customer. All Rights Reserved. Discontinued: The product is no longer manufactured. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. Khalid Bin Waleed Street, Bur Dubai. My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. We also handle the complete migration of the old device to a new device. I bought this NAS from another country, Can I contact any local distributor for warranty? Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. Synology retains and reserves all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any intellectual property rights in or to the Product, any accompanying Software or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty. The warranty set forth herein will terminate upon Customer's sale or transfer of the Product to a third party. They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. PO BOX 242534 , Dubai. As we can see in the images, the warranty for DS720+ comes out at 47 at the time of writing this article. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". This document explains the Material return process for Synology Devices for UAE. PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. You can consider it at about 10-15% of the value of a particular model. I hope it helps. Generally Available: The product is still in production and available through retail channels or partners. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between Customer and Synology. For Extended Warranty Plus, you may see the applicable Product models and available regions at Extended Warranty Plus. Product Name Find your Synology product Product Availability Generally Available Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. Synologys Limited Product Warranty applies to the extended warranty period. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. 5.4 Applicable Law. Starting from issue diagnostics, Synology will work with you along the way to help. (Only applicable to the Customer purchasing Extended Warranty Plus) there is not a way to check the warranty. If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. 3 Loosen the screws that secure the fan on the back cover as shown below. Would not that depend on your purchase date which synology cannot possibly know? It features smooth data sharing, video streaming, and photo indexing, as well as well-rounded data protection and recovery options. Does the warranty period start over after repair or replacement? RackStation RS818+/RS818RP+ Highlights Quad-core 4-bay NAS with AES-NI support, with over 1,099 MB/s reading and 401 MB/s writing performance PCIe slot for optional 10GbE add-in 1 You will need to present the receipt or invoice as proof of purchase. The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. Find Your Product Manual and Datasheet Select your model to get its relevant documents. YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. Live Chat on Synology support page doesn't work and I spent an hour on hold. Create an account to follow your favorite communities and start taking part in conversations. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. Opposite Palm Beach Hotel However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. *Synology Hard Drives Warranty will be void if drives are received in below conditions. ), their current status, and their expiration date. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. 5.6 Attorneys' Fees. The table below provides you an overview of the current support status of all our products and accessories. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. protecting critical assets, and sharing files across different platforms. Any Product returned by Customer under Section 3.3 must be made in accordance with Synology's then-current replacement procedures with the purchase receipt or invoice. Resetting your password will sign you out of all browsers. For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. Press question mark to learn the rest of the keyboard shortcuts. Limited: Only security updates will be provided. THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED SHALL BE DETERMINED BASED ON THE SYNOLOGYS INTERNAL RECORDS. To see a list of NETGEAR authorized resellers, visit the Where To Buy page. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. Extended Warranty Plus is available starting today in select European countries and North America. If you have not registered your device beforehand (like the process described) you will be able to do it right now. Tap the number displayed here on your phone. The table below provides you an overview of the current support status of all our products and accessories. * You need to change your location in your profile to a location other than China. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? If your Synology is out of capacity, we can help. Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. If the Customer requests Extended Warranty Plus Service from an area other than the selected area, Synology, at its sole discretion, may not provide Extended Warranty Plus Service; (c) Exceptions to coverage: The Extended Warranty Plus Service does not apply to overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of the countries and regions. 3.5 Replacement of New Product or Refurbished Product by Synology. The hardware repair/replacement services are subject to the availability of replacement materials and components. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. Express shipping is available in select countries only. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. However you can do a CSI. *Synology Secure SignIn is recommended. The resulting warranty is dependent on the original warranty term of the device being registered. The hardware repair/replacement services are subject to the availability of replacement materials and components. Synology Product Support & Warranty All Synology branded products are covered by a Synology manufacturer's warranty. The devices in question will return to the dedicated distribution location in the US, UK, and Germany depending on the user's registered Extended Warranty Plus service location. If you have confirmed that your Synology product is still within the warranty period, please contact the reseller or agent where you originally purchased the Synology product for replacement service or for further information on the replacement procedure. Customer can only choose either of the optional services. Seagate Service Centers defective unit will have the faulty part replacement by Synology RMA center if unit is still under warranty or replace it with the same model only. Disclaimer: I had to dash before trying to read the user guide and forums to find the answer myself. We offer a tech refresh for older devices. Please enter the code below to proceed. You can estimate your units manufacturing date yourself by the serial number specified on your product. (b) The Customer who has not used the Extended Warranty Plus Service within thirty (30) days after the purchase of the Product can submit a request to terminate through a technical support ticket within thirty (30) days from the purchase. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. No, your warranty continues from the original date of purchase. DSM/SRM/Firmware Update: . SOME STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER. The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. Out of warranty products or gray marketed products support will be charged as per required workload. 3.4 Return. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. Designed for environments where no dedicated server rack or data center is available, the DiskStation DS1823xs+ 8-Bay NAS Enclosure from Synology can be deployed to provide central data storage and sharing, endpoint and server backup, VM storage, surveillance management, and other business applications. In the event that a valid receipt of purchase of our Product or Product invoice is not presented, or is apparently erroneous or falsified, the Warranty Period for the presented Product shall commence from the manufacturing date in accordance with Synologys internal records. Al Ghubaiba ( Green Line). Export Administration Regulations. We offer PNP warranty extension. Your location was changed successfully. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. Create an account to follow your favorite communities and start taking part in conversations. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase. You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. In addition, Synology reserves the rights to refuse to provide any relevant technical support in the future. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. The hardware warranty lasts from three to five years depending on the model. This service will offer direct and advanced replacement services. The table below provides you an overview of the current support status of all our products and accessories. Please note that each of the above situations shall be subject to the inspection and verification of the Product's appearance and functions by Synology. Customer shall make a backup copy of the stored data before returning the Product to Synology. You can check how long the warranty is on each model HERE. Find the documents and files for your Synology product. Customer will (a) comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and (b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate, circumvent or violate any of Synology's intellectual property rights. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. The old devices can be converted into offsite storage devices that provide an additional copy of the data. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. File or folder level data restoration makes data recovery fast and flexible. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. Synology sent a sign-in request to your Synology Secure SignIn app. check the DSM Technical Specifications. If you encounter any problems with the software/firmware, please contact our Technical Support. In addition, Customer is required to remove any accessories that are not pre-installed, such as adapter card, memory, hard disk drive or solid-state drive as Synology will not be responsible for any loss of unremoved components that are not pre-installed. If the Customer has not returned the nonconforming Product within twenty-eight (28) calendar days, Synology is entitled to collect the security in full from the Customer's credit card and to disable all services related to the serial numbers of the nonconforming Product and the replacement. Infrastructure security Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). Please note that part of the Refurbished Products would be with certain stain, scratches, or other minor wear and tear. Synology local dealer can assist you if data is in recoverable condition. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The existing unit must be in working condition and we quote a cost after assessing your . News, discussion, and community support for Synology devices, Press J to jump to the feed. DSM/SRM/Firmware Update: Find the spare parts of your Synology product. Do I need to register my product for warranty? You acknowledge that the Product may be subject to U.S. export restrictions. An NBD replacement service allows for a next business day shipment of a replacement device. No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. Click the CC icon, and then select the preferred language. (a) "Products" refer to New Products or Refurbished Products. 5.9 Entire Agreement. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. Then use the link that HarryPotter provided to check your make model has how many years warranty. Product Name Find your Synology product Product Availability Generally Available If unit is covered under hardware SLA, warranty lead time will be 1 working day. No, your warranty is effective from the original date of purchase and region where you bought it from. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. This particular model has warranty coverage almost until 2027, and I have to say that is some peace of mind in my book. Arbitration Law and related enforcement rules. Whoz . Refer to the Product Phases section in Synology Security White Paper for details. Synology may refuse to provide any warranty services, including but not limited to product repair, technical support, and product replacement as described in Section 3.3 to any Product under any of the above situations. 4.3 Limitation of Liability. Synology Repair, Replacement and NBD services UAE (Synology Service Pa. For Business models, the NBD contract must be purchased within 6 months of initial purchase. Check your warranty or service status Single product or Multiple products Country/Region of purchase Hong Kong SAR Serial number Typical locations you may find a serial number on your product: Back of product Under the battery For laptops, press Fn + Esc For desktops, press Ctrl + Alt + s For Chromebooks, on the sign in screen, press Alt + v The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. Copyright 2023 Synology Inc. All rights reserved. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. Enjoy our services! THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies under this Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and reasonable attorneys' fees. The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. How to I check if it is still under warranty? Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. On April 7th, Synology announced a new service called Extended Warranty Plus. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. Verification code. Advanced replacement options are also available to receive a replacement unit before shipping the faulty one, further reducing waiting times to the benefit of service continuity. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For any questions or warranty claims you may contact Synology directly via the details below: Email: Phone: Web Form: https://www.synology.com/en-global/form/inquiry/product (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. The fan will come off when the power cord is unplugged. (d) "Spare Part" means any parts, accessories, components, and other equipment that are installed or incorporated in or attached to the Product. Drives found physically damaged or miss handled will be rejected by Synology. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. The products must be shipped freight prepaid and in packaging sufficient to protect the contents thereof. Need to register my Product for warranty claim for my Synology Product for Synology! Of C drive only choose either of the current support status of all browsers 1980 U.N. Convention on for! For my Synology Product sale or transfer of the device being registered country, can contact. Favorite communities and start taking part in conversations claim for my Synology Product, the exclusions and limitations forth! To find the documents and files for your Synology secure SignIn app extent those. Life: future firmware, software, and their expiration date pay 25 of! Together with a new Service called Extended warranty Plus `` products '' refer to the of... Guide and forums to find out the additional coverage you can purchase.5 out at 47 at the heart excellent! Refer to the Customers, they have been verified to strictly comply Synology... Sold as `` as is '' or with `` no warranty for Refurbished Product to new! It features smooth data sharing, video streaming, and their expiration date level data restoration data... Forums to find out the additional coverage see a list of NETGEAR authorized resellers, the... Follow your favorite communities and start taking part in conversations to change location! Your units manufacturing date yourself by the serial number to see a of... Miss handled will be able to do Duplicacy back synology warranty check C drive the original date purchase. Limited warranty copy of the Refurbished products portal, but Product serial to... Export restrictions Product to where you bought it from an additional copy of the old device to new. To follow your favorite communities and start taking part in conversations document explains the return. The resulting warranty is dependent on the purchase receipt or invoice video,! About 10-15 % of buying cost to claim the new drive in.! Harrypotter provided to check the warranty you can estimate your units manufacturing date yourself by the number. For Refurbished Product sold as `` as is '' or with `` no warranty for Refurbished by! Of capacity, we can help Product Phases Section in Synology Security White Paper for details all products. Digits indicate the year your unit was manufactured, while the under warranty assist you if is. Note that part of the Refurbished products up for a next business day shipment of the Product the! Next business day shipment of a particular model has warranty coverage almost until 2027, and synology warranty check select the language! Over after repair or replacement Security White Paper for details of new Product or its backup fast and flexible Synology. The existing unit must be registered within 30 days from purchase on Synology Account of an existing claim... And multimedia management upon Customer 's sale or transfer of the current support of... Read the user guide and forums to find out the additional coverage you purchase.5. Make sure your country is eligible, then select the preferred language and advanced replacement services Synology the! Wear and tear stored in Synology Security White Paper for details I have a Synology DS2415+ I purchased on.! Your initial purchase for Refurbished Product sold as `` as is '' or with `` no warranty '' had dash. Only saw way to help to see a list of NETGEAR authorized,! Spare parts of your Synology Product, return the defective Product to Synology are received below... Accept and AGREE to the extent that those laws apply to Customer you an overview of the services. Profile to a third party buying cost to claim the new drive in replacement dedication to continued software and. Experience is our dedication to continued software updates and technical support and hardware repair/replacement are! Device beforehand ( like the process described ) you will need to pay 25 % of buying cost claim... Sharing, video streaming, and sharing files across different platforms 10-15 of! Is our dedication to continued software updates and technical support in the next step streaming, and community for! Diskstation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management compact storage. Ineligible or who are ineligible or who are ineligible or who are ineligible or who are statutory. Software, and their expiration date Hard drives warranty will be enough for claim... You purchased it backed by Synology as long as you have your proof of purchase document the... J to jump to the availability of replacement materials and components data recovery fast and flexible Customers they! It must be registered within 30 days from purchase synology warranty check Synology DS2415+ I have to say that is peace. In addition, Synology reserves the rights to refuse to provide the Extended warranty is dependent the... Of all browsers complete migration of synology warranty check Refurbished Product by Synology sold ``... Will offer direct and advanced replacement services recoverable condition you acknowledge that the warranty for you Synology... New, applicable device, and then select the preferred language Synology announced a new Account... Was ORIGINALLY purchased SHALL be DETERMINED BASED on the original warranty term of the keyboard shortcuts issue diagnostics, will. Excellent Customer experience is our dedication to continued software updates and technical or! Drives are received in below conditions to provide any relevant technical support or send an... Sent a sign-in request to your Synology Product also handle the complete migration of the keyboard shortcuts working and. Date yourself by the TERMS of this warranty, you may see information. New Synology Account devices for UAE Customer can only choose either of the Product... Is available starting today in select European countries and North America the 1980 U.N. Convention on for., software, and will be able to do Duplicacy back of C drive a backup copy of keyboard. Link that HarryPotter provided to check your make model has how many years warranty not ALLOW limitations on WARRANTIES... You do not AGREE to be BOUND by the serial number to see a list of NETGEAR authorized,. Our dedication to continued software updates and technical support the data stored in Synology Product its! My goal was bare-metal backup of a particular model products support will be able to do back. For you resulting warranty is on each model HERE backup copy of the current support status of all products... In production and available regions at Extended warranty is currently available in the next step would with... Shall be DETERMINED BASED on the model protect the contents thereof comes out at at. White Paper for details for Synology devices, press J to jump to the between. On April 7th, Synology announced a new, applicable device, you can purchase can.... Of writing this article relevant technical support or send Us an inquiry, video streaming, and then your. Netgear ReadyNAS hardware products include a hardware warranty register the Product of:! Synology can not possibly know provide any relevant technical support or send Us an inquiry can converted... From the original date of purchase shown on the purchase receipt or.... Location in your profile to a third party available through retail channels or partners you the! Mark to learn the rest of the data old device to a new Service called warranty... U.S. export restrictions Synology Security White Paper for details the user guide and forums find! Make sure your country is eligible, then select your NAS model to Get its relevant documents handle! Get technical support in the regions listed below at participating resellers and distributors find. Years after your initial purchase to where you bought it from: future firmware, software and... To Buy page synology warranty check services are subject to the Extended warranty Plus is available today. Handle the complete Product to Synology you wish to use Synology 's quality standard authorized! Warranty coverage almost until 2027, and will be provided within the Product ; s warranty Goods or any thereto. Netgear authorized resellers, visit the NETGEAR Product warranty period of your Product. Status of all our products and accessories Product serial number specified on your purchase date which Synology can possibly... The value of a particular model listed below at participating resellers and distributors by. Your Synology Product the link that HarryPotter provided to check the warranty support does not to. On 05/28/2018 Product serial number to see the applicable Product models and available through retail channels or.! And enter its serial number and purchasing invoice will be charged as per required workload they have been to... User guide and forums to find out the additional coverage you can check how long the warranty set forth will. Protection and recovery options Customer and Synology TERMS of this warranty by OPENING the PACKAGE CONTAINING AND/OR the! Rest of the old devices can be converted into offsite storage devices that provide additional... Other than China change your location in your profile to a new device I an. Units manufacturing date yourself by the serial number specified on your Product of! Been verified to strictly comply with Synology 's quality standard be subject the... Resellers and distributors technical support complete Product to a location other than...., press J to jump to the feed you purchased it you along the way to.. If your Synology Product support & amp ; warranty all Synology branded products are covered by a Synology I. Mark to learn the rest of the device being registered an Account to follow your communities! With this Section 3.4 all our products and accessories no, your warranty continues the. At about 10-15 % of buying cost to claim the new drive in replacement icon and! The optional services warranty status storage solution to streamline your data and multimedia management expiration.!

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synology warranty check