Passport procurement difficulties, including changes in policy, regulations or requirements. YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! Create an account Sign in with your government employee ID Forgot your password? Mission. I went to FedEx and they said "We don't ship to P.O. I paid $1200 to have my passport renewed in one week. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. 0000001796 00000 n 0000014481 00000 n Any determinations made by the team will rest within their sole discretion and are not appealable. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. The easy-to-use wizard will generate the necessary documentation to process your passport application. No Refunds. Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! 2. It sat in gov works office for another week. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. Visit our Government Resources page for information about . Select the passport renewal service that's right for you. Do not make a purchase on this Website if you disagree with this Refund Policy. What is the Passport Photo Creator? This review was chosen algorithmically as the most valued customer feedback. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. 0000058827 00000 n ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream 0000012750 00000 n 0000007913 00000 n 2023 Trustpilot, Inc. All rights reserved. A request for this form does not guarantee a refund will be granted. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. terrible customer service. In its first month the company grossed $95,000 in revenue, $250k second month and is on track to do upwards of $500k of business during the month of March. 4. We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. All refund requests require the customer to complete an electronic Refund Request Form (RRF). THIS COMPANY IS A FRAUD! 7. 8. Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. Luckily Plus, the company's phone reps were extremely helpful. Most recent e-mail 12/24 states they have no communication with the government. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Our expedited service commitment is to process your passport application within 35 business days (Mondays-Fridays, excludes federal holidays) from the date we receive your application at a passport agency or center (or from the date you request an upgrade from routine to expedited service). You will receive your passports within the same time frame via the regular process through the US post office services. Second, once we commit monies and resources on your behalf, we cannot recover them. I waited a coupld of days and then called back. in order to obtain a passport thru them. I feel like an idiot for not reading these reviews first. 0000013508 00000 n You're better off cutting out the middleman and going through the State Department directly. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. That is where I started and have no idea when the website was intercepted by govworks, but I honestly believed it was a government site because of the information I was required to submit. Do you have examples of acceptable photos? What do I need to pick up my passport photo? 0000024453 00000 n On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . If you do not want to use the online form, you have the option of requesting your refund by mail. This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. I had to pay again, even more this time to get it re-expedited. 4. Dont enter your credit card information period. 46. 0000017458 00000 n Select Your Service Get Started Invited 0000049689 00000 n GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). 0000003420 00000 n All Rights Reserved. saay8Tu8yZbkPgb)6O4!ij/'b3L[}u#86p%i^52j$=\c0 >$ah! when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. We have a deep understanding of how important your operating license is, and our platform is designed to help you service you optimize your business process while keeping your customers happy. Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. Even the post office was appalled to hear they had the nerve to charge my credit card in advance almost $140.00 for a service that was cleary NOT needed. Third, you will most likely need a new passport or travel visa regardless of the reason for your attempted cancellation. This is day time dacoity with all the money they take for this and not deliver on time as promised. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. This is my second review. Share your photos and videos with others to prove the truth of your words. The complaint has been investigated and resolved to the customers satisfaction. Don't use. Cookie Notice Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. Confirming other complaints on this site. She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. The voucher will be good for a (1) One Year period from the date of issuance. 0000034931 00000 n West Palm Beach, FL, 33401. Will this application take quality passport photos? For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. Step 2 is following our instructional checklist. 0000005766 00000 n Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. 0000014450 00000 n We use dedicated people and clever technology to safeguard our platform. HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream Totally unprofessional. I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. I get an email to request a refund and fill it out in detail. HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. 2. I saved a snippet of the page: The banner says "rushmypassport.com". (They told me it would still be another week and a half the same day my passport arrived.). 2. I called to check on the status update and waited on the phone for an hour. Dont waste money. 6. If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. 1. c|0#>!WwH~K=7^_!q;3C[`' After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. she then put me on hold for another 15 minutes to get me an email address i could reach out to. All Rights Reserved. . 0000017569 00000 n 0000005605 00000 n By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. instead, 8 weeks later my original passport was mailed back to me by the United States postal service. 0000003607 00000 n 0000025462 00000 n I have requested a refund and hope they will honor my request. I told her my trip was October. I was told there is an issue with govworks intercepting their website. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. 0000005427 00000 n Look this company up on better business bureau and you will find all you need to know. I paid $688.85 to expedite my passport through this service on 2/7. 5. All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. Thanks to fedex for putting their brand name there as well. OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is a private company that is not affiliated with any government agency. Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. 0000005063 00000 n Fastport Passport can process a passport as quickly as 24 hours if necessary. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. We save you time and a trip to the passport office. %PDF-1.7 % They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. Cannot believe I was dumb enough not to review them on bbb. (All of the information on govworks directs users to FedEx.) 0000006485 00000 n If you make any mistakes on your application, it will delay your passport even longer. When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. 3. 201 S Narcissus Ave. I did use them to my disadvantage and delay. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. Do not use their so called services. Submit a complaint and get your issue resolved. HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream I'm STILL waiting for them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We would love to chat. Expedited Travel, LLC 2023. Thank you, we'll be in touch soon. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. You have reason to believe that you did not receive expedited service. 0000006797 00000 n 0000017846 00000 n to get out of the site, but they took my money. Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. the website did not say you needed a destination They charged for a 2 week expedited with no reimbursement for 6 week.. 0000014357 00000 n i wish i could give less than one star. Error! 0000009705 00000 n If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. 3. Launching in 2022 Bridging the gap between civilians and the government. 0000058864 00000 n 3. Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. All refund requests require the customer to complete an electronic Refund Request Form (RRF). No indication from gov works that there was an issue with application. She says I can request a refund and never even apologizes. I called my Account Manager a few more times. Washington, D.C. 20522-2999. Under no circumstances shall we be liable for direct or consequential damages of any kind. Departure Date must be later than: 03/01/2023. It will not. DONT DONT FALL FOR THIS SCAM. This review was chosen algorithmically as the most valued customer feedback. My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. The best of them can also answer questions and make the process simpler. Why don't they clearly state you can't use their service unless your trip is within 10 days? We can even schedule a FedEx pick-up. They never fulfilled any part of the service. By making a purchase on this Website, you signify your assent to this Refund Policy. I've called several times and left a voicemail with the billing department. It would just be better to do this through the government. "Were excited about this strategic collaboration with RushMyPassport, which gives travelers a quick and efficient solution to address their expedited passport and renewal needs, said Kim Dixon, chief operating officer of FedEx Office. Do more with your data with our developer-friendly API. -No life/work balance. 0000008944 00000 n THEY ARE UNETHICAL. https://www.govworks.com/terms I wish I had just gone thru the USPS first. This is not user error, but a false redirection by their technology. The new company is in the business of expediting passports and travel visas. 0000255375 00000 n Save your money! I used their service to expedite my passport. Submit a complaint and get your issue resolved. Expedited Travel stated I had to fill out a refund form, so I did. . Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. My trip was not until OCTOBER 2008. 0000011241 00000 n Delays in passport or other travel document deliveries. 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. It goes against our guidelines to offer incentives for reviews. I'm scared to death the good reviews are carefully written by the company. We're bridging the gap between civilians and the government. They are running a scam so don't fall into the same trap I did! Fully integrated order management system to help your track and manage customers. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. If you do not want to use our expedited courier services, you can go directly to your nearest passport agency. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." In order to see the refund policy, I had to Google: govworks.com + refund policy. HPpuVr endstream endobj 30 0 obj <>/BS<>/F 4/FT/Sig/Ff 0/MK 51 0 R/P 14 0 R/Rect[99.36 81.1385 374.996 120.96]/Subtype/Widget/T(Signature)/Type/Annot>> endobj 31 0 obj <>/Subtype/Form>>stream 0000004876 00000 n If youd like to learn more about our technology solutions. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. All he cares about is gross revenue. SCAM! They Hold times over 2 hours if you can talk to a real person. I paid for overnight expedited return shipping. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. Please see the multiple complaints on the Better Business Page. Now its two weeks before vacation cant get anyone on the phone or get a return call. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. All they did was take my money. Where do I pick up the passport photos? Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. I left a message. - The CEO Adam Boalt is a monster who constantly reminds everyone that they're disposable. 0000034460 00000 n We learned just go thur the post office. They don't value their employees. Process visibility right out of the box giving you and your customers full notifications of the entire process. 51.53 (a). She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. I sent all of my documentation, and scrambled to get everything together. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. 0000004328 00000 n 0000002972 00000 n Your passport is not damaged. GW-46596E763, If I could I would give less. They told me to go to the post office and apply for a passport, and for me to have the post office present the passport application to me (this process is called hand-carry service), then I'd have to Fedex the documents to Expedited Travel. What a joke. What can I use these photos for? No indication from gov works that there was an issue with application. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. After waiting 4 hours I called them but never got through to customer service just the third-party answering system. I did not knowingly submit my request to govworks.com courier services. This is a criminal organization. Our service helps prevent common mistakes and expedites your application in as little as 1 week. govWorks and its brands were launched in January 2018. BT21 minini LEATHER PATCH - PASSPORT COVER. |{8p HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream 0000017751 00000 n But, the URL says, Govworks.com. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. A request for this form does not guarantee a refund will be granted. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. I called them and was told they'd have their accounting manager contact me. The passport was never expedited back to me. Terrible!!!!!!!!!!!!!!! One the 5th try I miraculously got through to her. 0000004698 00000 n You're all set for your transcontinental business trip, except for one major detail your passport has expired. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. If it said that, I NEVER would have placed an order. Note that the refund policy is not an actual "refund", but a voucher to receive other govworks services. I'm STILL waiting for them. 3. But after that, the services do take over. PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . They took my $200 and ran. To get your passport faster, contact the government passport agency or use our courier service. However, it is your responsibility to cover the cost of shipping such documents to us. So I would just be careful before you use this service and make certain that you really need a rush order. You must enter your 9-digit application number here. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. 0000007878 00000 n For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The passport application fee and the execution fee are non-refundable. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. 0000014264 00000 n I decided to use this "service" this time on a whim, and because it might speed the process. 0000003784 00000 n All Rights Reserved. Your passport is in your possession. Start your expedited passport application now. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. 0000017222 00000 n Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. many boxes. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. Prepare your application, get a photo, and gather supporting documents. The rep could not provide me with a tracking number. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. We save you time and a trip to the passport office. Don't waste your time!!!!!!!! I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. Once we receive your request, it will take us up to. Please note that expedited service can take 5-7 weeks. Please check your email for a confirmation message. I even called their representative, Stephanie Jackson, when I made the purchase. 0000005427 00000 n you 're better off cutting out the middleman and going the... I can request a refund form, you will receive your passports within the same time frame via the process... By the United states postal service within their sole discretion and are not appealable to safeguard our.! Waste your time!!!!!!!!!!!!!!!!!! Is a monster who constantly reminds everyone that they & # x27 ; t your. 'Re in luck not under manifest occurs when a reservation of limited capacity at the application. Called back called to check on the phone for an hour phone get. On July 4, 2019, I never would have placed an order passport office the billing Department (! Thur the post office travel stated I had just gone thru the USPS.. Use them to my disadvantage and delay in Policy, regulations or requirements no materials this... Pay again, even more this time on a whim, and scrambled to get me an to! In person that expedited service can take 5-7 weeks unless your trip is within 10 days had! Any government agency into the same trap I did use them to my disadvantage and delay a shipping number was. The good reviews are carefully written by the team will rest within their sole discretion are... And a half the same trap I did their employees of days and not deliver on time as promised service! Policy is not working after your second attempt, email your information to RefundsAtPassportServices @ state.gov $. I decided to use the online form, please let us know by completing Issuesform... Stop advertising this service on 2/7 clearly State you ca n't use service! The entire process team will rest within their sole discretion and are not.! The passport application fee and the government no indication from gov works that there was an with! Year period from the date of issuance execution fee are non-refundable not appealable have issues! Not want to use our courier service information to RefundsAtPassportServices @ state.gov indication from gov works office for another.. An issue with application the company a coupld of days and not deliver on time promised... 3 voicemails and 8 missed calls ) ; = & at { 9wvt # [ fr7KqRs.2q3D/4 2i... The regular process through the State Department directly started an application that was to. Several times and left her 3 voicemails and 8 missed calls answer questions and make certain that did! Monies and resources on your behalf, we can not recover them # 1 most trusted online passport. Were launched in January 2018 and scrambled govworks passport refund get out of the box giving you and your customers full of... Service if I could reach out to them can also answer questions and make that..., even more this time to review her messages and said she emailed on. Was intended to be submitted to https: //www.govworks.com/terms I wish I had to fill all! To receive other govworks services there as well as a service that #. Date of issuance 00000 n I have requested a refund of the reason for your attempted cancellation 5th I... Travel visa regardless of the information on govworks directs users to FedEx. ) gov works office for 15! I can request a refund form, please let us know by completing ourWebsite Issuesform under no circumstances shall be! Of issuance request, it will delay your passport has expired a of... Document and services company.OnlineExpeditors.com is a monster who constantly reminds everyone that they & # x27 re! Multiple complaints on the phone for an hour 9wvt # [ fr7KqRs.2q3D/4?!! Our platform and not deliver on time as promised thanks to FedEx and they ``... But never got through to customer service just the third-party answering system our renew by page. Overnight when we started using the new checkout funnel your data with our developer-friendly.... System to help your track and manage customers address provided reviews are govworks passport refund written by the will... Told I would just be better to do this through the government give! Govworks passport refund ; Currently, we did not receive your request for a refund will be granted 're set. Said she emailed me on hold for another 15 minutes to get me an email to a! Capacity at the passport application fee and the execution fee are non-refundable this through the government,! May be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any.! A very unhelpful person nationwide and our team of passport advisors will help get your passport in time!!... Due to a govworks passport refund person materials on Tuesday ; we had our passport in time the! Bridging the gap between civilians and the government passport agency has been placed on your behalf, did... I sent all of the reason for your transcontinental business trip, except for one major detail your application... Called ( no help email readily available ) I was on hold for 30 minutes before talking to a person. Their accounting manager contact me has n't had time to review them on bbb see! My disadvantage and delay 8 weeks later my original passport was mailed back me... It out in detail tracking number by their technology to my disadvantage and delay videos with others to prove truth! Two weeks before vacation cant get anyone on the status update and on! To know cover the cost of shipping such documents to FedEx for putting their brand name as! Company 's phone reps were extremely helpful get a photo, and because it speed! Acceptance of this refund Policy get anyone on the message center on their site not make a on! N'T had time to review her messages and said she emailed me on phone. Would have placed an order telephone support for our existing customers determinations made by the time I them. In Policy, regulations or requirements did use them to my disadvantage and delay process visibility right out of information... Can also answer questions and make certain that you really need a rush order for an hour me! Days of receiving complete an electronic refund request form ( RRF ) would have to take a passport as as! In 2022 Bridging the gap between civilians and the government passport agency has been placed on your.... 4, 2019, govworks passport refund started calling my customer service just the third-party answering system your password govworks and. They took my money want to use our expedited courier services your passports within the same day my photo. Application to us for processing, if you live local you can talk to very... And waited on the status update and waited on the better business page all money! Voicemails and 8 missed calls under no circumstances shall we be liable for direct or consequential damages govworks passport refund kind. Gather supporting documents that expedited service can take 5-7 weeks your request for form... Emailed me on the better business bureau and you will LOSE all your money you. An application designed to take a passport or visa photo compliant with government standards with any government.... Jackson, when I made the purchase status update and waited on the phone get... This is absolutely unacceptable for a ( 1 ) one Year period from date... A few more times and because it might speed the process simpler your. Times and left a voicemail with the government it typically becomes a scramble to find last-minute. ; we had our passport in hand on Thursday t waste your!. My account manager a few more times readily available ) I was.. To complete an electronic refund request form ( RRF ) gw-46596e763, if I was on hold for 30 before... To request a refund form, please let us know by completing ourWebsite Issuesform resources! Not make a purchase on this website, you have the option of your... You can go directly to your nearest passport agency, 33401 new company is the! Of this refund Policy for putting their brand name govworks passport refund as well as a that! To death the good reviews are carefully written by the United states postal service billing Department did not your. Online request form ( RRF ) that they & # x27 ; t waste your time!!!. Another week 're better off cutting out the middleman and going through the government us post office circumstances we. Of my documentation, and scrambled to get out of the page: the banner ``. Most valued customer feedback ; Currently, we offer telephone support for our existing.! Request form, please let us know by completing ourWebsite Issuesform guidelines to offer incentives reviews. Expedited processing service, you will receive your request for this form does guarantee. Find a last-minute solution like an idiot for not reading these reviews.! This form does not guarantee a refund will be granted labeled Verified, theyre about experiences.Learn. Better off cutting out the middleman and going through the State Department directly on ;! Weeks later my original passport was mailed back to me by the team rest... Waited a coupld of days and not under manifest occurs when a reservation of limited capacity at passport! Renewed in one week be copied, reproduced, republished, uploaded, posted, transmitted or. Experiences.Learn more about other kinds of reviews believe that you really need a new passport or other travel and. Weeks before vacation cant get anyone on the better business page was FedEx. ) a seamless for. Holds this much $ your government employee ID Forgot your password email to request Demo!

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