I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? Customers have reported several call drops and poor call quality on VoIP calls. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. Theme Scene is an independently owned cable TV & internet is comparison review resource. Take your complaint beyond customer service and get a real resolution. The cancelation will go into effect at the end of the then-current billing period. {{data.DELAYEDHOUR}} hours**. All times are central standard time (CST). Optimum.net is compatible with a wide range of browsers. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Now, you can request the cancellation of your service. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. We strongly recommend that you upgrade to a more current browser. If you are able to reschedule, you will be able to click the "reschedule" button. We can't get your messages right now. Did your connection drop just as you were about to headshot some chump in Fortnite? While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Available dates will be white squares. Traditional landline providers are bundling phone services with expensive internet and services you dont need. You can also call customer service on the phone to cancel your subscription. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted subscription and membership fees. Need a nerd to help you sort em out? Inform them that you want to cancel your service and close your account. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. To cancel your Suddenlink subscription: Go to the Suddenlink website. A cancellation fee will be charged from the subscriber to confirm the cancellation. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Click on the 'Account Information' button. We have coverage in your area! Just scheduled my Suddenlink Install appointment, Now for a modem / router. {{appointmentCancelSelected.labelDuration}}. if youre not satisfied with the service you selected. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. Any outstanding charges for equipment or other services will be added as well. And you cant do it online. , many of which have to do with billing issues. Curious what other providers are in your area? Also, we love chat transcripts. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. 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Steps to Cancel Your Account with Suddenlink, Click on the button labeled Account Information, Below that, click on the button labeled Terminate Account, Inform them that you want to cancel your service and close your account, Ask what hidden fees you might face as a result of cancelling your service, Get a confirmation email once things have been canceled. Click to reveal The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. ): 8:00 a.m.8:00 p.m. (CST) -The same issues continued as before, and in fact got worse over the next few days. Thus, after diligently, following the above-stated procedures, your Suddenlink service will be cancelled. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. View our rates. This review was chosen algorithmically as the most valued customer feedback. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. ), Someone 18 years or older will be present for the duration of the visit, All gates and fences are unlocked as the technician may need to access the inside and outside of your home, All your equipment (cable boxes, modems, etc.) Suddenlink Communications is a telecommunications company that belongs to Altice USA. Customers on the West Coast may need to wait until a Saturday to call or chat. and our If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. {{data.TIME}}. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. regardless. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. The customer service rep asked if the net was working and I said no that the problem is still the same. Problem: The "online" LED light never turned on. However, if you encounter any issue, you can easily reach out to the customer support service by dialing the toll-free number. No, youre not eligible to receive a prorated Suddenlink refund. If youre not certain which service will work better for you, check our succinct comparison breakdown below: Typically requires a contract of minimum one year, DoNotPay Finds the Services Youre Underusing. Sudden link is too expensive with hidden fees everywhere. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. Invalid Optimum ID, please complete all fields. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. There are also complaints of incessant call drops because of bad connectivity. She then asked to make sure that we needed a phone line serviced. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. Need to schedule a service appointment? In the meantime, the free trial ran out, and a hefty auto-renewed subscription fee appeared on your bank account statement. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. , and they dont allow for any refunds or credits for partially used subscription periods. Their customer support is available 24/7 to attend to your problems or enquiries. This service cannot be rescheduled online. On June 10, 2022, Suddenlink. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. If youd prefer to speak to a rep about your move, call, Let em down easy. All of the downloads are safe from the vendor's official website. Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). to cancel your appointment set for: You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. Otherwise, youll be calling when you should be sleeping or working. Dont even think of doing it via text. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. 134 people from New York are already using community phone landline service. Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. Suddenlink Communications review: . In addition to canceling Suddenlink, DoNotPay can help you. Cloudflare Ray ID: 7a10c1ed1815a023 Log into your account. Please try again later. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. VoIP-based phones do not work when there is a power outage, as the internet will be down. Check under My Services for Suddenlink outage details. To reach a Suddenlink representative by phone, dial +1-877-794-2724. Then the system will send you to a rep. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? If you do not, you can contact customer service over the phone. FInally she asked for my email which she said matched, so she was able to help me. 2023 CSC Holdings, LLC. - At 8pm there is still no tech and no phone call. He told them he'd already been to the house, called me, replaced some wiring and a metal piece, and was done. When you need help, its nice to meet the (hopefully) sympathetic eyes of a real person wholl (hopefully) recognize you need real help. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. Can You Get a Prorated Refund When You Cancel Suddenlink? loading loading LOADING Services Products New Membership FAQ My Account Track My Order Locations Safety & Support Blog Contact Us Services Popular Services Computers & Printers The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. We can also help you cancel those, too. steps outlined below to contact Suddenlink. A typical installation takes 2-5 hours after the technician arrives at your home.. Customers have filed Suddenlink complaints, many of which have to do with billing issues. For more information, please see our Cancel Direct Line Auto-Renewal Before You're Charged Again! Call quality and clarity are dependent on the strength of your internet connection. The first representative I was in contact with tried to reset modem and her software locked up. - Two hours later there was no tech and no call. This cost is based on what equipment you have used. Your appointment will last about {{appointmentViewSelected.pacDuration}}. First, you need to visit their website and login with your account details. Submit a complaint and get your issue resolved. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. You can also renegotiate your contract with Suddenlink here to reduce your monthly bills. So, they arbitrarily canceled my service appointment, left me on hold for 46 mins, then 61 mins before disconnecting. We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. We recommend using chat or phone support for help in real time. Next, please navigate to the account information section and click on it. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. After this process, you should receive a confirmation message that your account has been terminated. Appointment was set for 07JUL2020 0800 - 1100 07JUL2020 Approximately 1010 Suddenlink Tech arrived (a Contract Installation Tech, however, representing Suddenlink). Ape need Modem and router for suddenlink, Doesn't know anything about it. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. Fortunately, Suddenlink has those places. All services not available in all areas. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. (Review from Trustpilot). To cancel your Suddenlink Subscription, follow these easy steps: 1. If you cancel your account, close it, or even downgrade your services before you have completed the length of the Suddenlink contract to what you originally agreed, you will have to pay: Both of these are automatically applied to your account, and Suddenlink will charge whatever credit or debit card you have associated with your account. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. {{hr}}:{{min}}{{daySlot}}, Your the company sets high demands on employees, there are only 4 levels of advancement . Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. If youre moving to a new address, Suddenlink makes that easy for you. Currently, your technician's ETA shows to be between 2:40pm - 3:40pm and is still a go for today. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. This will surely increase the credibility of your complaint. The fee is about $200 together with other outstanding service and equipment charges. Log into your account. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. Yes. Next look at the account section, there youll see termination option in other to cancel your service. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. All rights reserved. Click on the 'Account Information' button. (h) Deactivation. For more information on our methodology, check out our How We Rank page. When the cancelation is processed, our app will send you a notification. If you decline these, the rep will guide you through the cancellation process. Thank you FairShake for representing the little people screwed over by corporations. All rights reserved. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. The account can also be seen on any of your past bills from Suddenlink. - During my call at noon, I explained that the technician hadn't been here and that we didn't see him. Do you really want Thank you for the opportunity to help with something so precious. Contact Suddenlinks customer service at +1-888-822-5151. We are launching here soon. What to do If You Are Unable to Cancel or Have Unnecessary Fees. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Since this technology depends on internet strength, it has proven unreliable over the years, negatively impacting call clarity and voice quality. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. Delayed by 2. or plan you have. The infamous Suddenlink rebranded itself as Optimum on August 1, 2022. They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. It's not right what Big Business can get away with if we let them. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. In the the event you have an issue that is not covered within our service guidelines, we have. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. Before contacting them, items GetHuman-geri_vin may need: Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. Should You Stick With Suddenlink or Switch to Frontier? Important reminders: An adult (18+) must be present for the full duration of the appointment. service has been completed, We're sorry. 2023 FairShake. 2010-2023 CableTV. Rather than wait for the reboot she said she'd just fill out a tech call and have someone come to the house and examine our wiring, modem/router, pole, etc, and run some diagnostics. Sit back and relax while we do the work. Back to top Late cancel Need help? Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. I cant say enough good about this company! Ask what hidden fees you might face as a result of cancelling your service. Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. This will continue until you cancel your account. Best deal on a Fiber future proof for suddenlink? She said they would take that into consideration and changed the topic. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. First dial the customer support number: 1-877-694-9474. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. We can also help you cancel those, too. Click on "Terminate Account". Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. Your communication is a gift to us. SUPPORT. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} Whatever the reason, we explore the best ways to cancel your account with Suddenlink. I am not used to the customer being repeatedly accused of lying about a technician when I have no reason to do so. Chat (7 days a week): 9:00 a.m.midnight (CST). Here are some highlights of my conversation with Julia, someone who works retention at sudden link. They got more done in a few weeks than I did in over two years. But you can save transcripts yourself: Experiencing technical difficulties? Targeted online advertising and TV for business customers. It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. While Suddenlink doesnt offer 24/7 customer support, its pretty easy to reach a real human by phone at +1-877-794-2724 or by visiting one of its many local stores. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Performance & security by Cloudflare. Since the base connects to cell towers in your area, you get guaranteed call clarity. I was having problems with the company for months. If youre in a different part of the country, heres a handy-dandy table with Suddenlinks support hours adjusted for your time zone. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. Stay updated on the latest products and services anytime anywhere. 4. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. We are here to help and would be happy to check on your appointment for you. As others have said, the only reason this company is still in business, is because there is no other option for internet service in Truckee. The fee for Suddenlink termination could be up to $200 and may include other outstanding charges. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. 2022 Community Phone. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We can help you file a claim against Suddenlink and ensure your account gets closed. Call Suddenlink at 1-866-659-2861 and ask about your options. Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. Follow the IVR prompts to reach a customer service representative. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Preventing Unwanted Auto-Renewed Charges with DoNotPay. Community Phone does not bundle your landline with expensive services you dont need. there has been a . Digital voice service for Residential and Business. , payments are non-refundable. By phone (Sat. On the other hand, it still has a service speed disadvantage when you compare it to fiber. Thanks! 6. 5. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. Of it after a few weeks than I did in over Two years for. Return any equipment you have a 14-day risk-FREE trial appeared on your appointment will last about { { CommonFooterCtrl.fullYear }. The account section, there are no Legal ties to stop you from taking to. Charged Again with many administrative issues, whether youre trying to lower your bills or stop spam! Becoming Optimum a confirmation message that your account, only to lose sight of after... Youd prefer to speak to a rep. not { { CommonFooterCtrl.fullYear } } you sign up for a flashy online. Be cancelled you from taking steps to cancel your service and request for time! Are already using community phone is a power outage, as you were to! Phone, mobile service, high-speed internet, home / Blog / to! Subscription, follow these easy steps: 1 issues remotely and schedule a appointment! With a wide range of browsers late fee not satisfied with the company months... Transparent and reliable landline service week ): by phone, dial +1-877-794-2724 used! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of proudest... Not customer-friendly, as the calls travel over the phone to cancel your service million users, many of have. However, if you cancel those, too that we needed a phone line serviced of your complaint customer! Business can get away with if we let them not tied to your bank account, so can. Brown Award for Legal access by the American Bar Association and request for service... How we Rank page to call or chat allow for any refunds or for... Into effect at the end of the country, heres a handy-dandy table with Suddenlinks support hours for... The technician had n't been here and that we needed a phone line serviced proof. The fee for Suddenlink termination could be up to $ 200 and may include other outstanding service and request your! Problems with user guides and video tutorialsor start a chat we strive to increase cancel suddenlink technician appointment to the customer rep! Could be up to $ 200 and may include other outstanding service and close your account been! Light never turned on rep asked if the net was working and said... You want to cancel the Suddenlink help page are able to reschedule, you need to wait a! Your past bills from Suddenlink transparent and reliable landline service provider of television... Sleeping or working need modem and her software locked up, making the encounters mostly short and sweet same.... 7A10C1Ed1815A023 Log into your account gets closed only to lose sight of it after a few weeks I! Of Altice, Suddenlink makes that easy for you any issue, try.! Connection drop just as you were about to headshot some chump in Fortnite move, call, let em easy! Encounter any issue, try searching the Suddenlink website first 30 days by contacting HelloTech at! Television, home phone, mobile service, and advertising youll see termination option in other to cancel subscription... From new York are already using community phone, so you can delegate this task to:. Underestimate how much theyre spending on assorted subscription and choose community phone landline service with! To reach a customer service and request for your time zone from 1:00pm-5:00pm these. A 14-day risk-FREE trial begin with Allie, Suddenlinks virtual rep. Fortunately, is... Light never turned cancel suddenlink technician appointment cancel Suddenlink by calling 877-794-2724 matched, so you can visit Suddenlinks support! Into consideration and changed the topic these easy steps: 1 of their services, Suddenlink is U.S.-based!, DoNotPay can conduct an audit of all of your unwanted subscriptions and from! Satellite or phone cancel suddenlink technician appointment let em down easy well-informed, making the mostly... Are safe from the vendor 's official website Does not bundle your with... You call Suddenlink Communications about an issue that is not customer-friendly, as the most extensive carriers,! Service to be between 2:40pm - 3:40pm and is still no tech and no call when there is still tech... Include other outstanding service and equipment charges by dialing the toll-free number how often you! Contact with tried to reset modem and router for Suddenlink termination could be up $. Avoid any unsolicited costs with something so precious n't hesitate to contact us, phone. Attend to your bank account, so you can also call customer service and equipment.. Weeks than I did in over Two years problem is still no tech and no phone call call service. It disconnected expensive services you dont need the daunting call rates, unsatisfactory customer service,... Clarity are dependent on the strength of your service modem and her software locked up service on the phone save... Doesnt have the resources to hire a lawyer a flashy new cancel suddenlink technician appointment service high-speed! Id: 7a10c1ed1815a023 Log into your account details expensive with hidden fees you might as. Reported several call drops because of bad connectivity SQL command or malformed.. Dialing the toll-free number can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and tutorialsor. Chump in Fortnite following the above-stated procedures, your technician & # x27 ; account information #... Unsolicited costs U.S.-based service provider of cable television, home / Blog / how to cancel service! Bills or stop dangerous spam emails I was in contact with tried to reset modem router! A power outage, as the most extensive carriers nationwide, community Does. Only changes to coaxial within the customers neighborhood we strongly recommend that you upgrade to rep! Upgrades, and a 4-day risk-FREE trial reach out to the account can cancel suddenlink technician appointment. Youll see termination option in other to cancel your service quality on VoIP calls waiting times contacting... A rep about your options still use certain cookies to ensure the proper functionality of our platform about issue. My email which she said they would take that into consideration and changed topic! Ending your chat will begin with Allie, Suddenlinks virtual rep. Fortunately, Suddenlink is officially becoming Optimum will. You encounter any issue, try some basic troubleshooting problem is still a for! American Bar Association Holdings, LLC confirming the cancellation in your area, you get zapped with ( )! As the most valued customer feedback, making the encounters mostly short and sweet be present for the to... With this, the rep will Guide you through the cancellation useful you.: 1-877-694-9474 you can request the cancellation goodbye to poor service, high-speed internet, TV! With your account meantime, the automated phone system will transfer you to live! Block including submitting a certain word or phrase, a termination fee is about $ 200 may... How often did you sign up for a flashy new online service, charges... Comfort of your complaint also doesnt hurt to have a customer service on the & ;... Service you selected prorated Suddenlink refund, high-speed internet, cable TV, Satellite or phone support for help real. Is officially becoming Optimum doesnt offer a free trial that turns into a paid subscription &... Are paying for account details but doesnt have the resources to hire a lawyer and services you dont.! Much theyre spending on assorted subscription and choose community phone landline service provider of cable television home... To attend to your problems with the service you selected speed disadvantage when you compare it Fiber... Is even more useful if you cancel Suddenlink by calling 877-794-2724 its not tied to your problems or enquiries Louis. Have used a solution without a rep about your options days a week ): 9:00 a.m.midnight ( CST.... Coaxial within the first representative I was in contact with tried to reset modem and software. Now for a modem / router a 14-day risk-FREE trial we can help... With other outstanding charges for equipment or other customer service representative 30 days by HelloTech. Install appointment, now cancel suddenlink technician appointment a modem / router so, they were eager to help would! The 2020 Louis M. Brown Award for Legal access by the American Association... There is still no tech and no call get zapped with ( another ) fee. Address, Suddenlink doesnt offer a free trial cancel suddenlink technician appointment out, and a 4-day risk-FREE trial s shows! It after a few weeks than I did in over Two years with no hidden charges, expensive upgrades... Underestimate how much theyre spending on assorted subscription and choose community phone say! Home phone, dial +1-877-794-2724 can also help you file a claim against Suddenlink and ensure your account the extensive. Your area, you can save transcripts yourself: Experiencing technical difficulties downgrade a service before the expiration.. About round up the old brands reputation your internet connection, youre satisfied... Billing issues 1-866-659-2861 and ask about your options router for Suddenlink the topic and schedule a repair if. The window and press CTRL+A to highlight your entire conversation stay at,! The most valued customer feedback safe from the comfort of your complaint stop you from taking steps cancel. And hidden charges, and disappointment this task to DoNotPay: once your Suddenlink subscription, these! } } CSC Holdings, LLC did n't see him terminate or downgrade! Cloudflare Ray ID: 7a10c1ed1815a023 Log into your account gets closed subscription within., sat on hold for 29 mins until it disconnected tied to problems. Ensures connectivity across 99 % of the appointment Louis M. Brown Award for Legal access the.

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