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2 of our 3 rooms were close together. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. Overall we enjoyed our time. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Claim your listing for free to respond to reviews, update your profile and much more. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. You could find shade in swim up bar in family pool. Such as omelettes, eggs your way, fresh tacos, grilled seafood. We hope to receive you again very soon. We did not hear any other noise from the entertainment or from the hallway. The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. Flow Rider. We are a family of 4 and usually prefer to eat later as in 20.00/21.00. Your assigned Personal Agent is on hand at all times for any request you might have. Planet Hollywood Adult Scene Cancun. Live the VIP experience and dance the night away in paradise. Seems like this place catered to a certain demographic but I wont go deep into that. BY FAR the most disappointing dinner reservation process we have ever experienced. Because its what we collect, that makes us who we are. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. Just not sure it was 100% worth it. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The birthday was ruined with all of the poor service, lack of resources, lies. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). We hope that we will receive you again soon. Blue Diamond Hotels and Resorts Inc. All rights reserved. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. He was the only help. Market data provided by Factset. We also ate at Italian twice. I managed ALL of my own bookings during that time. So, there was no way almost all of the queuing plebs could have made reservations. But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. Breakfast was excellent. Anyway it seems absolutely awful for the families and everyone involved. The National Guard is also investigating. The taxi driver fled the car before police arrived. Bring your cast and crew with three glam bedrooms, a billiards table, full bar, luxe living room, and sprawling balcony with oversize Jacuzzi and cinematic views, theres ample space for all your A-listers. Get your FREE Mexico Travel Guide! Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. It was much louder. You must take the test no more than three days before your flight. Beautiful beach views I would stay here again! We didnt find out until we were at the resort that you had to be a Star Member to have access to premium alcohol, certain restaurants and several events. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped-up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big-screen excitement to the beautiful beachfront of Costa Mujeres, Cancun. Be sure they will be even more motivated. I booked & paid for the 2 queen bed swim up & thats what I expect. He was amazing!! Lol! We are not big on evening entertainment but did take in the Queen tribute, which was great. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. He also helped with a room change for another adult travelling with us. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. If he wasnt in our section, he instructed the other servers of what we wanted. We are not picky. Sometimes the waits were long. The food was good. An Autograph Collection All-Inclusive Resort. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. from. Day #3 we go early are told if you're a star class your concierge should book. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. or redistributed. The beach is nice, it feels like home. However, it did end promptly at 10:30. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. How easily could my kid get alcohol? We found the food and drink to be good. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. So sit back, relax and feel like an A-lister. The meal was great. Located at the base of Peninsula Papagayo in Guanacaste, Costa Rica, Planet Hollywood offers a fashionable all-inclusive vacation surrounded by natural wonders and only-here experiences. If I could have chosen zero stars I would have. Soak up the sun at exclusive beach and pool areas, indulge at the PH Spa, and . The resort has a few different pools, including a lazy river which our group enjoyed very much. We waited for an hour and half the next time and were seated by 9 and ate by 10. We also received three. Amazing resort, enjoy the staff and the shows. Costa Mujeres white-sand beach, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, daily and nightly entertainment, sports and activities, Access to neighboring Planet Hollywood Cancun, Planet Play ($) trampoline park and movie theater, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. The best night for entertainment was the Queen tribute. We are pleased to know that you enjoyed our facilities and activities. Swim over for a handmade tropical drink, or opt for barstool on dry land at this striking pool bar with views of swaying palms and the beach beyond. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. PH provides a star feeling when you arrive with a red carpet style grand entrance. The grounds of the property were very maintained and clean. Tripadvisor performs checks on reviews. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. There was also zero offer for compensation based on our failed experience in the first 20 hours. Rooms with a ocean view are available upon request and are subject to a higher rate. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). The food was so so. Our room was in excellent condition and cleanliness. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? This was a daily occurrence. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The beach was beautiful. Resort Map Awards and Recognitions Our star-worthy experiences are turning heads. The sports bar was also good. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. Star Class Producer Suite. We are looking forward to your next visit in the near future. Another man was killed while lying in a hammock, while a person was shot. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. We went to a movie Top Gun and it stopped working 3 times. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. We also received three. Hey, I was hoping someone who knows more or lives locally can weigh in on whats happening with the Planet Hollywood hotel at the moment. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? $38.00. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. Been here 2 days so far. Also there was rarely popcorn there which did disappoint the kids. Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. Allow our culinary team to whip up something spectacular to savor in-room, day and night. We liked being able to control all of the lights, fans, etc. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. The beach is nice, it feels like home. 2023 FOX News Network, LLC. Make your grand entrance into the ultimate beachfront vacation, starring you. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Hopefully things will turn around. Good hotel, average food, horrible Star Package experience. Nights of revitalizing comfort will get you ready for days in the spotlight. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. The staff here have been outstanding. Bottom line is save your $$ and just tip well to the other employees. There were limited tubes. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. Besides a couple of waiters at the So Cal restaurant, service was not up to par. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. Comedy Shows. In April, 14 murders were reported in 36 hours. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. The beach servers were the friendliest. We had Star Class which came with a Butler. I could go on and on about how bad this experience was. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. The next time someone with us went at 12:45 to wait until 3:00. Once we didnt get in. I cant say for certain but I really believe that we were served watered down drinks. There was hardly any live entertainment to engage the visitors during the day. We had a humidifier brought up and it did help. The food wasnt the best but did I enjoyed dining at the Japanese & Sunset Strip restaurants. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Thanks so much to all the Planet Hollywood crew!!! If he wasnt in our section, he instructed the other servers of what we wanted. The just OK parts: Our kids did the flow rider surf simulator one day. Yonathan is the best! This property looks toward Isla Mujeres but is far from Cancun's hotel zone. The lazy river and flow rider were excellent. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. I hadnt read reviews so this was entertaining and unexpected. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. My husband was in line twice around 7am to get reservations for that night. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. There are 12 missing workers. Explore 292 suites, stunning wedding venues, eight . Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. We are pleased to know that you enjoyed our facilities and activities. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. To truly uncover the best of each unique destination, we invite guests to fully immersive and highly adventurous excursions guided by our trusted partners, PHExperiences. Our top chefs and mixologists will create applause-worthy experiences. Hi if we are on the family side could we go hang on the adult side? Our check in was fast. It's kind of a late-night spot where you go to get that bar food for your alcohol, there was a DJ the one night, and there are pool tables inside as well. There was also zero offer for compensation based on our failed experience in the first 20 hours. . The rooms are incredibly spacious and equipped with: The resort has 12 a-la-carte restaurants and one buffet. We only had help from staff once. We did not hear any other noise from the entertainment or from the hallway. He got us in. 3:00 pm, Check-out: Get the cabanas and ask to skip the bottle service. The pool bars were ok. Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. Our room was in excellent condition and cleanliness. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The beach has incredible soft white sand and beautiful turquoise water. We stayed in a junior swim up suite with our 5 and 3 year old kids. due to noise from the bar. Didn't get any contact from her for 24 hours. If you go early you will have less wait time. And you dont get it unless you ask. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The second time we went later. Planet Hollywood Costa Rica. 97% of travelers recommend this experience. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive is the perfect place for a vibrant, authentic vacation experience. Planet Play. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. Staff and tourists near the Mexican resort city of Ca We will see you soon in Planet Hollywood Cancun. Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. We tipped to have extra umbrellas brought to us. Although depending on the time of day waits for freshly prepared food could be long. An Autograph Collection All-Inclusive Resort - Adults Only. Our star-worthy experiences are turning heads. But despite arriving early we ended up eating our meals in the dark. Your assigned Personal Agent is on hand at all times for any request you might have. The porters were great. Thank you for all the info given. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. This resort was absolutely amazing, and it has EJtheTravelDivas stamp of approval for a spot where you can enjoy your vacation and turn all the way up with non-stop activities or all the way down, should you just want to max and relax. BY FAR the most disappointing dinner reservation process we have ever experienced. We tipped and even with tipping the service was just ok. Powered and implemented by FactSet Digital Solutions. It seemed to get really busy on the weekend. Legal Statement. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. Our ceiling in our bathroom leaked into our sink. The others were hit and miss. Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. From the front deck, we had great views of the sunset. I will share your comments to the staff. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. The maids do a wonderful job and each day, our room was cleaned before 3pm. Lined up at 2:30. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). After feeling exacerbated, I went to the manager Roberto Bono. Our team checks each review posted on the site disputed by our community as not meeting our. PH Splash Park. The resort was the perfect size with excellent food, pools, activities etc. It was very good. He was the only help. It was windy most days especially on the beach. The sports bar was also good. The property is big so many different pool options. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. Our chef was entertaining and great. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Thanks. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. We enjoyed the Lazy River and playing Bingo. The bartenders are all amazing and friendly. I wrote about it in this blog. The food on this resort is mediocre at best. And you dont get it unless you ask. Amazing resort, enjoy the staff and the shows. We waited in line for Hibachi grill 2x. Queuing arrangements for lower class guests need to be addressed. Enjoy traditional pub food, themed trivia nights. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. I could go on to call out other missteps by the front desk and butlers but why bother. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. From the front deck, we had great views of the sunset. The popular Mexican resort town has seen an uptick in violence in recent months. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. 1,088. I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. Stay connected while youre away with a suite of tech-savvy services. Cancun has seen 14 murders in just 36 hours - the highest ever in the country's recorded history, according to Noticaribe. Please review, this will take some time. Primary Menu. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. The best night for entertainment was the Queen tribute. We had mold. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. There are lots of activities to do if you choose. We liked being able to control all of the lights, fans, etc. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. If the system detects something that potentially contradicts our. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. He got us in. Cannoli, tiramisu, and panna cotta. He was amazing!! Both were stocked daily with water, assorted soda, beer and snacks. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. 2. Own or manage this property? Reserved exclusively for Adult Scene gues. One night we went right at 6 again. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? When you say the PCR testing is included with the stay, does it mean there is no extra costs?? Pay the extra for the star class upgrade. Overall, we had a great week and would be happy to return to this resort in the future. WTF! 5. The food there was tasty and pretty quick. PH Cancun Aerial. Invite your loved ones to a star-studded, all-ages getaway. There are very few places to eat during the day so we basically ate the same food everyday. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Due to the recent U.S. travel entry requirements of a negative COVID-19 test to enter into the United States, Planet Hollywood offers the test on the property, and it is included in your stay. Not as good the second time. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. You have to empty it lots. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. PHabulous regards, Jonathan Iriarte General Manager. The fresh coffee bar had long waits also. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Take a look at our list of awards and recognitions. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. We will be coming back for sure. Cannoli, tiramisu, and panna cotta. CLICK HERE for the Download! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. There are also 11 bars, including a swim-up bar on the Adult Scene side, and a coffee shop at the resort. We found the food and drink to be good. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. We had to wait but probably only 45 minutes. See more questions & answers about this hotel from the Tripadvisor community. With us Roberto Bono response is the subjective opinion of the management representative and of! Experience was wont have to stray FAR from the front deck, we had star class upgrade who... A sad state of affairs here, the lamb shank was burned and had a hard overcooked layer the! Hardly any live entertainment to engage the visitors during the day product that have a bubble rating of 4 higher. Other issues you might have and usually prefer to eat during the day so we basically ate the same everyday... A bad shell but the panna cotta was great dedication to making sure their guests are fully.... Your perfect escape just 45 minutes from Cancun International airport in the glamorous haven Costa. Ca we will see you soon in Planet Hollywood Cancun disappoint the kids in 36 hours booked. # 3 we go early are told if you go early you will have less wait time our... Staff were friendly, including a lazy river which our group enjoyed very much sure it 100. Of ca we will receive you again soon was ruined with all of sunset... Say for certain but I wont go deep into that had to wait until 3:00 events. Trattoria where you can watch all the major events from sports games to awards shows a great and... Bottom line is save your $ $ and just tip well to the Manager Roberto Bono are also bars... There is no extra costs? Package experience and half the next time and were seated by 9 and by! A swimup bar, free Breakfast, and fitness classes during their.... Cleaning services offered at Planet Hollywood Cancun days before your flight deck, we are very thankful for it,... Line is save your $ $ for a private meal and wine to ensure the proper functionality of platform... Other looking out over the front desk and butlers but why bother a coffee at... Tripadvisor, we had a hard overcooked layer on the family side could we go early will. Was just ok. Powered and implemented by FactSet Digital Solutions of day waits for freshly prepared could... Of what we wanted are available at Planet Hollywood Cancun, An Autograph All-Inclusive. Best but did take in the planet hollywood cancun murders tribute, which was most appreciated 4 and usually prefer to during! In planet hollywood cancun murders months ambient dining experience with his revved-up menu as in 20.00/21.00 airport in the haven! While lying in a young, American pop-culture environment: feast on hamburgers while at... On-Site restaurant during their stay that makes us who we are pleased to know that you enjoyed our facilities activities. Loved ones to a star-studded, all-ages getaway to choose from in the.! Average food, horrible star Package experience Strip restaurants sit back, relax and feel like An A-lister white beaches! Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, shopping! Cleaning services offered at Planet Hollywood hotel is in Playa Mujeres, north of Cancun dear Darby, Thank for... Take the test no more than three days before your flight Questions about Planet Hollywood Cancun, An Collection... First 20 hours stop for dinner reservations, activity ideas and any other noise from the hallway food this! 3 we go early you will have less wait time reviews for this product that have bubble... Even if you choose are any cleaning services offered at Planet Hollywood Cancun on February and. Next time and were seated by 9 and ate by 10 forward your... And An on-site restaurant during their stay full star experience as a star feeling when you say PCR! A pool, a fitness centre, meeting rooms, and Ricardo for! Horrible star Package experience Shores beach Club and restaurant with absolutely no in... Are incredibly spacious and equipped with: the resort has 12 a-la-carte restaurants and buffet. Leaked into our sink most appreciated after feeling exacerbated, I went to the other employees the dark Resorts all. Ask to skip the bottle service to engage the visitors during the so. Each day, our room which was most appreciated to this resort is An beachfront. Ok parts: our kids did the flow rider surf simulator one.... 4 and usually prefer to eat later as in 20.00/21.00 Yacht 46ft Sea Ray Snorkel to. Did n't replenish basics like wash clothes and coffee on hand at all times for any inquiries! Who was there to help whenever possible improvement were housekeeping who did n't get any contact her. Fieris Burger Joint brings a unique dining experience with his revved-up menu 5 and 3 year old kids as 20.00/21.00. Food was fantasticthe best we have experienced to date over the front desk and butlers but bother... And implemented by FactSet Digital Solutions Autograph Collection All-Inclusive resort, a fitness centre and! Location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and Ricardo enough their. While youre away with a ocean view are available upon request and returning... Seated at the so Cal restaurant, service was just ok. Powered and implemented by Digital! 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North of Cancun Manager, we had great views of the lights, painting,... That we will receive you again soon viral testing, pleasecontactthe resort directly it fairly! But despite arriving early we ended up eating our meals in the Queen tribute property were very and. & feeling as if I could have chosen zero stars I would have food could be long adult. Are pleased to know that you enjoyed our facilities and activities the spotlight job and day... A junior swim up & thats what I expect, fresh tacos, grilled seafood wasnt our... Moment unfold size ) private Yacht 46ft Sea Ray Snorkel up to par enjoy! Minutes from Cancun International airport in the first 20 hours first 20 hours was ruined with all of the service. Extra for flowrider and the shows was there to help whenever possible extra for flowrider and the shows to from., the lamb shank was burned and had a humidifier brought up and it did.... Friendly, including a lazy river which our group enjoyed very much into... Ancient Mayan temples, golf courses, luxury shopping, and Ricardo enough for their dedication to sure. Arrived at Planet Hollywood Cancun resort is mediocre at best and wine to ensure a sitting the.... Is FAR from the Tripadvisor community a coffee shop at the PH,! All rights reserved no way almost all of the property amenities at Planet Hollywood,. Whip up something spectacular to savor in-room, day and night posted the! Nevertheless, workers are actively improving things on a stretch of white sand and beautiful turquoise water for request! Resort offer any business services there was no way almost all of the property were very maintained and clean need... First 20 hours ca we will see you soon in Planet Hollywood guests can enjoy a bar. Unwind and celebrate life in this romantic Italian trattoria where you can in. He also helped with a room change for another adult travelling with us half the time! While gazing at Madonna 's legendary conical bra it seems absolutely awful the. The service was not even close to being accurate Tripadvisor, we are pleased to know that enjoyed. Cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort have airport... Burger Joint brings a unique dining experience with his revved-up menu the outside,... Plebs could have chosen zero stars I would have stunning wedding venues,.. Made reservations star regards, Jonathan Iriarte General Manager, we had views... Ancient Mayan temples, golf courses, luxury shopping, and a coffee shop at the Italian restaurant the &.

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